#1Naser Barhoum

Naser Barhoum is the Chief Executive Officer of Khidmah, a leading facilities management company. With over 2 decades of experience in facilities and community management, he is widely regarded as a leader in the region’s real estate sector, combining strategic foresight with a hands-on leadership approach to deliver measurable impact across diverse portfolios.

At Khidmah, he spearheads the company’s strategy to deliver world class services across a wider range of assets in the UAE and Saudi Arabia. He has established robust governance and risk management frameworks, introduced standardised operational models, and ensured Khidmah consistently exceeds international benchmarks in facilities and property management. Under his leadership, the company’s strategic priorities are anchored in long-term growth, sustainability, uncompromising safety, and operational excellence.

Naser believes that people are the foundation of Khidmah’s success. He believes in empowering high-performing teams, fostering accountability, and nurturing future leaders in the sector. Under his guidance, Khidmah continues to invest in employee development, ensuring that teams remain agile, skilled, engaged and aligned with the company’s mission to deliver world-class services.

As Khidmah continues to expand its regional footprint, Naser’s vision and leadership remain instrumental in ensuring that the company leads with innovation, excellence, and a lasting commitment to community well-being.

Facilities management has evolved beyond maintaining assets, leveraging big data to create smarter, safer, and more sustainable communities. By embracing IoT, analytics, and innovation, we aim to redefine service delivery and set new benchmarks for customer satisfaction and operational excellence

A hallmark of his leadership style is his ability to drive transformation and innovation while keeping the customer journey at the core of every initiative. He champions integration of technology into operations, ensuring that facilities management evolves in line with smart city initiatives and changing client expectations and market dynamics. His approach combines sustainability programmes, technology-driven service delivery, and proactive engagement, resulting in optimised performance, elevated customer satisfaction, and enhanced efficiency.

Naser’s influence extends beyond corporate performance. His contributions help set industry standards in community and facilities management, supporting the UAE’s vision of building sustainable, liveable, and future-ready cities. His perspective on risk management, sustainability, and service integration contributes to shaping conversations within the wider real estate ecosystem.

Prior to joining Khidmah, Naser served as CEO at IREC Holdings, the real estate management division of Eltizam Group, where he led diverse business units, aligned operational goals with broader organisational strategies, and drove innovation in real estate service delivery. His extensive experience in large-scale real estate operations, corporate leadership, and community management has positioned him as a thought leader in an industry that plays a critical role in shaping how residents and businesses experience urban living in the UAE.

Khidmah Vision: Our vision is to be the region’s leading integrated facilities management provider, offering solutions that add value to our customers while attracting and retaining talented professionals driven by innovation and excellence.