#30Mark Docherty

OPTIMA is a UAE-based facilities management and engineering services company delivering integrated solutions across commercial, residential, hospitality, healthcare, education, retail, and infrastructure sectors. Its services include hard and soft facilities management, technical maintenance, engineering support, energy management, and specialist operational services.

In his role, Docherty works closely with operational teams, technical specialists, and clients to ensure facilities are managed efficiently and in line with performance expectations and regulatory requirements. His responsibilities cover service quality, operational planning, workforce management, and the continuous improvement of FM processes across the business.

Throughout his career, he has been involved in managing complex facilities operations across a variety of asset types. His experience spans operational management, contract performance, service delivery, and customer-focused facilities management solutions.

Docherty’s leadership approach is built around accountability, collaboration, and continuous improvement. He recognizes the importance of combining skilled teams, effective processes, and technology-enabled solutions to improve service delivery and support long-term asset performance.

As facilities management continues to evolve, his operational leadership supports OPTIMA’s focus on reliable, efficient, and customer-focused services across a diverse range of built environments.