Msheireb, Ooredoo Deploy AI Platform for Smart City Operations

Doha, Qatar: Msheireb Properties has entered into a strategic collaboration with Ooredoo Qatar and Honeywell to deploy a next-generation, AI-powered smart city management platform for Msheireb Downtown Doha, reinforcing the district’s position as one of the world’s most advanced intelligent urban environments.

Unveiled at Web Summit Qatar, the agreement introduces an integrated artificial intelligence platform designed to optimise city-wide operations while enhancing the quality of life for residents, workers, and visitors. Under the partnership, Ooredoo has been appointed as the prime partner responsible for managing operations, while Honeywell will customise its City Suite platform to serve as the digital backbone of the district.

The platform will integrate data from thousands of sensors across Msheireb Downtown Doha into a unified command and control environment. AI-enabled analytics will consolidate operational performance data from city services, while a digital twin of the infrastructure will allow engineers to simulate upgrades, reduce downtime, and improve long-term planning.

These capabilities will be delivered through a central AI-powered command centre, enabling real-time monitoring, predictive maintenance, automated incident management, and enhanced operational decision-making through advanced data analytics.

The agreement also includes five years of managed services to ensure the continuous evolution of the smart city platform. Aligned with Qatar National Vision 2030, the collaboration supports Qatar’s broader ambition to position itself as a global leader in digital transformation and sustainable urban development.

Eng. Faisal Al Malki, Chief Operating Officer of Msheireb Properties, said:

This agreement advances our Smart City ecosystem and enhances how we manage and operate Msheireb Downtown Doha. The platform introduces new digital capabilities that improve efficiency, strengthen service quality, and support sustainable urban living. Moreover, this partnership contributes to our district’s evolution in intelligent urban living, enabling technologies that offer tangible benefits to those who live, work, and visit here.

Hassan Ismail Al-Emadi, Chief Business Officer at Ooredoo, added:

This partnership represents a significant milestone in Qatar's digital transformation journey. By combining our strengths, we are creating a blueprint for the smart cities of tomorrow.

Nabil Cheqroun, Vice President and General Manager for Honeywell Building Automation in the Middle East, Turkey and Africa (META), said:

Honeywell is proud to help lead this flagship smart city project. Our expertise in large-scale smart infrastructure will help deliver a more secure, energy efficient and digitally enhanced environment for those who live, work and visit Msheireb Downtown Doha.

Msheireb Downtown Doha is recognised globally for its integration of heritage-sensitive urban design with advanced technology. The district currently incorporates more than 650,000 IoT sensors, 10,000 automated basement parking spaces—a Guinness World Record for the world’s largest underground parking facility—10,000 CCTV cameras, and fully integrated systems for building automation, utilities, security, and emergency services.

Once fully deployed, the new city management platform will support:

• Smart operations, using predictive analytics to manage traffic flows, event planning, and resource allocation
• Predictive maintenance, analysing system alarms to recommend corrective actions before incidents occur across critical infrastructure such as HVAC and water systems
• Sustainability performance, monitoring energy consumption and waste diversion and benchmarking results against global standards
• Customer experience, using virtual assistants and automated alerts to keep residents informed and improve service responsiveness

The partnership marks a significant step in the evolution of Msheireb Downtown Doha’s smart city framework, setting a new benchmark for AI-driven urban operations in the region.