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Etihad Credit Bureau’s Tenant Screening service could make credit information a growing part of UAE rental applications.DUBAI, UAE - The UAE rental market may be entering a more data-driven phase as private landlords across the country gain access to a new tenant screening service that allows them to request the credit scores of prospective tenants before signing rental contracts.
The “Tenant Screening” solution, launched by Etihad Credit Bureau in collaboration with UAE PASS, gives landlords an additional tool to assess payment risk and financial reliability. For tenants, the service could gradually change how rental applications are reviewed, particularly in high-demand or high-value rental segments across Dubai and Abu Dhabi.
The system remains consent-based. Landlords can only access a tenant’s credit score after the tenant approves the request through UAE PASS, the UAE’s national digital identity platform. If the tenant declines the request, the landlord cannot view the credit score.
The feature was initially previewed at GITEX 2025 by the Telecommunications and Digital Government Regulatory Authority (TDRA) and Digital Dubai, before being rolled out through the Etihad Credit Bureau mobile app in April 2026.
“The information is only shared once tenants accept through their UAE PASS,” Etihad Credit Bureau said.
For residents searching for homes, the introduction of credit screening means financial history could increasingly become part of the rental assessment process alongside existing requirements such as salary certificates, Emirates IDs, visa status, employment details and cheque arrangements.
Under the new system, a landlord can send a request for a prospective tenant’s credit score through the Etihad Credit Bureau platform. The tenant then receives a notification through UAE PASS and can either approve or reject access to the information.
While the service is not mandatory for rental contracts, it could become an additional factor in how landlords evaluate applications, especially where properties involve higher rents, multiple post-dated cheques or larger financial exposure.
For tenants with strong repayment histories, the service may help demonstrate financial reliability. For those with weaker credit profiles, landlords may request additional assurances or adjust rental terms, although Etihad Credit Bureau has not announced any minimum score requirement for tenancy approval.
Lower credit profiles may become more relevant in cases involving missed loan repayments, high outstanding debt, cheque-related disputes or inconsistent payment history. However, the final decision will remain with landlords, property managers and the wider rental process.
For landlords, the platform introduces a formal financial screening mechanism before entering into tenancy agreements. Until now, many landlords have relied mainly on employment status, monthly salary, employer reputation, post-dated cheques and previous tenancy records when assessing prospective tenants.
The Tenant Screening system adds verified credit information into that process, allowing landlords to better understand repayment behaviour and potential payment risk before signing a lease.
The service may be particularly relevant for landlords leasing luxury villas, premium apartments, high-rent properties and homes requiring multiple post-dated cheques. In these segments, delayed payments or defaults can create greater financial exposure for property owners.
The platform could also support more informed discussions around the number of cheques accepted, upfront payment requirements, security deposits and lease approval timelines.
A key part of the initiative is the use of UAE PASS as the approval gateway for sharing financial data. Officials have positioned the platform as part of the UAE’s wider digital trust infrastructure, supporting secure consent management and trusted data exchange.
Hamad Obaid Al Mansoori, Director General of Digital Dubai, said: “UAE PASS has evolved into a cornerstone of the UAE’s digital trust infrastructure, extending beyond digital identity to enable secure consent management and trusted data exchange.”
He added: “Our collaboration with Etihad Credit Bureau reflects a strategic step toward activating a responsible data economy, empowering individuals with control over their data while enabling its use to deliver more transparent, efficient, and user-centric services.”
For tenants, this means the system is designed around user consent, with residents retaining control over whether their credit information is shared with landlords.
The launch also represents a broader expansion of Etihad Credit Bureau’s role beyond traditional banking and lending services, moving into new use cases linked to real estate transactions and rental market transparency.
H.E. Marwan Ahmad Lutfi, Director General of Etihad Credit Bureau, described the initiative as a practical digital service aligned with market needs.
“Tenant Screening is an excellent example of the positive outcomes that result from close collaboration with our strategic partners in government and the private sector to deliver digital services that are practical, easy to use, and aligned with market needs,” he said.
He added: “By integrating the sharing of trusted credit data through the well-established UAE PASS platform, along with enhancing cheque scanning with AI, we continue to boost transparency and confidence with new use cases in key sectors.”
H.E. Marwan Ahmad Lutfi, Director General of Etihad Credit BureauAlongside Tenant Screening, Etihad Credit Bureau has also upgraded its existing Cheque Clearance Indicator feature using artificial intelligence. The bureau said the system can help cheque recipients assess the likelihood of a cheque being cleared based on the issuer’s credit records.
In practical terms, this could become relevant for UAE landlords who continue to rely heavily on post-dated rent cheques. The combined services could help reduce bounced cheque risks, rental payment disputes and delayed rent settlements.
Etihad Credit Bureau said the services are intended to “boost confidence across real estate transactions.”
The UAE does not currently have a mandatory tenant credit-check system similar to those used in some international rental markets. However, the launch could gradually influence expectations between tenants, landlords and property managers.
Over time, residents applying for homes may increasingly encounter requests to share credit information as part of the rental application process. This could become more common in competitive areas, premium property segments and situations where landlords want greater confidence before accepting payment terms.
The initiative also aligns with the UAE government’s broader digital transformation agenda and its focus on secure, consent-based data exchange.
Eng. Majed Sultan Al Mesmar, Director General of the Telecommunications and Digital Government Regulatory Authority, said the initiative supports the UAE’s vision of “building an interconnected digital ecosystem that enables trusted data exchange.”
He added that the collaboration reflects the country’s commitment to “advancing innovative digital business models that support the digital economy and advance the goals of digital transformation.”
As the service becomes more widely available, several questions are likely to shape its adoption across the rental market. These include whether screening fees will apply, how widely landlords and brokers will use the service, whether informal minimum score expectations emerge, and how disputes involving inaccurate credit information may be handled during tenancy evaluations.
Etihad Credit Bureau said it plans to continue developing the Tenant Screening platform with the real estate sector and expand additional consent-based services using UAE PASS.
For tenants and landlords, the launch signals a gradual shift toward more data-driven leasing decisions, where verified financial information could increasingly become part of rental evaluations while remaining subject to tenant approval.

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